If I send a customer a link to their product, I expect that when they click on that link that the file will be downloaded, not previewed. I am sorry, but I personally run a ‘keep it simple’ mentality when it comes to my business. This causes extra confusion and an extra step to obtain that the customers need to figure out just to obtain their file. It is even worse when the file the customer is downloading is not even downloaded right away, instead it is first previewed by Google Drive. They click on the Google Drive link and are greeted with this (image to the right).įirst off, from a business stand point, it is very unprofessional when your customers have to be redirected from your page to Google Drive. There are some people that use Google Drive as a gateway to larger files for their clients (like we do), or sometimes you just want an easy way to send someone a file.
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